Public
No Google, no password
Report help is a form. Type a place from the five suggestions or drop a pin. The ticket lands on Needs even if you close the tab. Demo report files a sample so you can watch the clerk.
Relief mesh · flood week
Name the place. The clerk ranks the need.
Aasra is the public door to a sector control room. A household writes a landmark and a need. A duty clerk — not a rumour thread — studies the sentence, sets severity, and points the nearest government desk, NGO, or volunteer. Officers see one queue.
Three doors, in this order: report help with no account, apply as support with an ID photo, then the admin portal for people already on the allow-list. Google is only for the last two.
01
Public
No Google to file
02
Clerk
Ranks every sentence
03
Field
Nearest desk claims Help
04
Command
One sitrep, one queue
How login works
You only sign in if the desk already knows you
Field
ID, then the same Gmail
Support team is three desks: government, NGO, and volunteer. You pick where you are from (five suggestions). After approval you only see your desk. Reports nearest you say recommended. Take initiative once — then everyone sees your name.
Command
Allow-list only
Admin portal is not an open signup. If your Gmail is not on Keys, Google will bounce you. Seed officer is the address already in the desk. Reset seed is for the demo board, not for wiping people.
Prepare
Intake before rumour
A report is a place, a need, and an optional name. The clerk reads it, sets life-safety versus blankets, and writes the first moves.
Respond
Nearest desk, then Help
Approved units sit on a map of their posting. A ticket routes to the nearest. Help claims the work; the button goes off for everyone else.
Rebuild
One sitrep
Knock-on hazards stay on the same board. Officers do not hunt WhatsApp for who already rolled.
The sector
Places the desk already knows
Type a landmark, not a ward code. The form offers five suggestions and a pin. These names show up on Needs because that is where boats, camps, and markets actually sit this week.
- Autonagar bundBoat, rooftop, canal road
- Pedakakani junctionSchool camp, nurses, fever
- Tenali vegetable marketBlankets, drinking water, first floors
- Guntur old townPower, pumps, elderly homes
- Vijayawada river frontNH-16, hospital access, shelters
This desk will not
No chatbot. No glass wall.
- You do not talk to the model. You send a place and a need.
- You do not need an account to report. Login is a gate, not a funnel.
- Help is one organisation at a time. The button goes off when someone takes it.
- Mail is a desk chit from aasra.support@gmail.com, not a newsletter.
The clerk
A named brain on every ticket
The duty clerk studies the report before it hits Needs: severity, score, risks, first actions, and which nearby organisation should see it first. When a unit presses Help, the clerk checks the claim. Support applications get a ruling on the papers. Heuristics still exist if the clerk is offline — they do not outrank a returned decision.
This is a sector mesh for a flood week, not a product tour. The log line on the ticket is the ruling.
Who this is for
Households, uniforms, and registered crews
If you need water, a boat, or a dry floor, write the landmark yourself — we do not trap you in a ward list. If you are government or NGO, photograph the card and name your mandal. Admins still hold the stamp when the clerk is unsure.
Read about the meshAsk the desk
Questions we get on a flood week
- Do I need Google to report?
- No. Report help is a public form. Close the tab after you send it. The ticket still sits on Needs.
- When does Support get Google?
- After an admin allows your ID and area. Mail says you may sign in with that same Gmail. Until then, wait.
- Who sees the admin portal?
- Only Gmails on Keys. If Google opens and you are not on the list, you stay on this page with a bounce line.
- What does Help do?
- It claims the ticket for your organisation. Everyone else sees who is on it. The clerk can still hold a bad claim.
This build
Facts on the paper
| Desk fact | This build |
|---|---|
| Public report login | None |
| Support desk | Approved Gmail after ID + area |
| Admin desk | Allow-listed Google only |
| Clerk | Studies reports, applications, Help claims |
| Nearest unit | From the area you registered |
| Help button | One org at a time; then it goes off |
| aasra.support@gmail.com | |
| Demo tickets | Button on Report help |